How do I return an item?
Returns and Exchanges
The National Automobile
Museum Online Store strives to serve automobile enthusiasts with
quality products and services. If you are not happy with your
purchase, or the product proves to be defective, you may return
the item to the National Automobile Museum Online Store under
Returns are permitted within 30
days of the date the order was shipped.
will gladly replace the item with a like item, or different item, or
issue a refund to you, less return handling fees. A returned item
must be in its original condition in its original packaging along
with the purchase receipt (or photocopy) of the receipt.
and CD's removed from their packaging are not returnable, unless the
product is determined to be defective.
are normally processed within 4 business days of receipt
receipts of a refund transaction will be mailed to you
will receive a refund in the amount of the purchase price.
Shipping charges are not refundable.
purchaser must pay for return shipping fees, unless it was our
and used books/magazines are not returnable.
ATTN: Museum Store Returns Dept. 10 S. Lake St.
Reno, NV 89501
your protection, we recommend you insure your package for shipping.
Additionally, please record any carrier tracking information to
verify your returned merchandise reaches our correct return address.
Please email firstname.lastname@example.org for
further questions about returns.